- 07 3547 4877
- SALES@NATAN.COM.AU
Including Billing Policy Cookie Policy Privacy Policy Key Fact Sheet Fair Usage Policy Terms and Conditions Acceptable Use Policy Promotional Fact Sheet Service Level Agreement Customer Service Agreement Critical Information Summary Refund and Cancelation Policy Dispute Resolution & Complaints Policy
- 100% Australian Owned & Operated
- Experienced and Knowledgeable Team
- Local Support 24/7
- Competitive Pricing
At NATAN, we provide a centralised resource for all essential policies, agreements, and key fact sheets to ensure transparency and easy access to important information. From Billing and Privacy Policies to Terms and Conditions and Fair Usage Policies, our Legal and Product Documents webpage helps you understand your rights and service details. Whether reviewing a Service Level Agreement, Promotional Fact Sheet, or Critical Information Summary, you’ll find everything you need in one place for clarity and convenience.
General Policies & Agreements
NATAN's Vocus Fast Fibre
nbn®Enterprise Ethernet
nbn®Business
nbn®Residential
Opticomm Business
Opticomm Residential
Lynham Networks - Business
Lynham Networks - Residential
SIP Voice
Inbound Voice
What we can do for you
OUR SerVICES
High-speed fibre optic premium grade internet services
- 25Mbps to 1Gb options
- 99.95% Uptime SLAs
- Static IP Addresses
- Unlimited Data Plans
- 2 to 50+ Simultaneous Users
Layer 2 ethernet links connecting two separate locations
- 10Mbps to 10Gb options
- 99.95% Uptime SLAs
- Secure Data Links
- Guaranteed Speeds
- Flexible and Easy to Use
Layer 3 MPLS networks connecting multiple separate locations
- 10Mbps to 1Gb options
- 99.95% Uptime SLAs
- Secure Data Networks
- Guaranteed Speeds
- CoS and QoS options
Layer 1 physical fibre-optic services linking two end points
- Unlimited Bandwidths
- 99.999% Uptime SLAs
- Highest Security Links
- You Have Total Control
- ISO 9001:2008 Certified
SIP trunking solutions for carrying voice traffic via IP
- 2 to 1,000+ sessions
- 99.95% Uptime SLAs
- Multi-Level Redundancy
- Commercial Grade Voice
- Flexible and Easy to Use
13, 1300 and 1800 voice services for your inbound voice calls
- Use Existing Numbers
- 99.99% Uptime SLAs
- Multi-Level Redundancy
- Commercial Grade Voice
- Flexible and Easy to Use
Most POPULAR Services
We are here to help you get connected
MOST POPULAR DATA SERVICES
NATAN’s Vocus Fast Fibre Services deliver up to 2,000Mbps symmetrical, uncontended bandwidth, ensuring ultrafast, reliable connectivity. Easily allocate bandwidth across IP, IP VPN, SIP Voice, AWS Direct Connect, and Azure ExpressRoute, creating a customised, multi-service solution tailored to your needs.
With direct Tier 1 backbone access, cost-effective scalability, and a 99.95% SLA backed by 24/7 onshore support, it guarantees exceptional performance, uptime, and future-ready flexibility. Power your business with a high-speed, scalable, and efficient fibre solution designed for growth and success.
NATAN is your trusted local provider of business internet solutions.
We help you select the right service and get seamlessly connected.
Here are our two most popular business internet options, with more available to suit your needs.
- Guaranteed Speeds
- 99.95% Uptime SLA
- Static IP Address
- Unlimited Data
- 5+ Simultaneous Users
1000Mbps
Download
1000Mbps
Upload
- Guaranteed Speeds
- 99.95% Uptime SLA
- Static IP Address
- Unlimited Data
- 10+ Simultaneous Users
nbn® Enterprise Ethernet
nbn® Enterprise Ethernet delivers ultrafast, reliable connectivity with up to 1,000Mbps symmetrical bandwidth, ensuring seamless performance for even the most demanding applications. Designed for commercial use, it offers an uncontended, high-performance fibre-optic connection with direct Tier 1 backbone access, giving your business the speed, security, and stability it needs to thrive.
This flexible, cost-effective solution lets you allocate bandwidth across IP VPN, SIP Voice, AWS Direct Connect, and Azure ExpressRoute, tailoring connectivity to your needs. Assign bandwidth across up to four services for scalability and efficiency, all while optimizing costs through a single connection. Backed by a 99.90% SLA, dual Network Operations Centres, and 24/7 support, it ensures high uptime, reliability, and long-term value for your business.
NATAN is your trusted local provider of nbn® Enterprise Ethernet solutions, delivering fast, reliable business connectivity.
We guide you in choosing the right plan and ensure a seamless setup.
Explore our two most popular nbn® Enterprise Ethernet Internet plans, with additional options tailored to your needs.
500Mbps
Download
500Mbps
Upload
- Guaranteed Speeds
- 99.90% Uptime SLA
- Static IP Address
- Unlimited Data
- 8+ Simultaneous Users
1000Mbps
Download
1000Mbps
Upload
- Guaranteed Speeds
- 99.90% Uptime SLA
- Static IP Address
- Unlimited Data
- 10+ Simultaneous Users
Most Popular Voice Services
SIP Voice
Reliable, Scalable, and Cost-Effective Communication – SIP Voice services provide a high-quality, internet-based calling solution designed for modern businesses. With seamless integration into your existing IP phone system, advanced features like call routing and voicemail-to-email, and flexible call plans tailored to your needs, SIP Voice helps streamline operations while reducing costs.
Enterprise-Grade Performance and 24/7 Support – Built with multi-level redundancy and dual homing for maximum reliability, our commercial-grade SIP Voice service ensures uninterrupted communication. Easily scale your lines as your business grows, migrate existing numbers seamlessly, and rely on a 99.95% SLA backed by dual Network Operations Centres and 24/7 onshore enterprise support for year-round peace of mind.
Inbound Voice
Enhance Your Brand and Customer Experience – 13/1300/1800 inbound numbers provide a professional, nationwidecontact point, boosting brand presence and accessibility. With flexible call routing based on time, location, or business needs, businesses can streamline call handling and enhance customer experience. These easy-to-remember numbers increase brand recognition while offering cost-effective management with real-time tracking and analytics.
Reliable, Scalable, and Flexible – Designed for high-quality, uninterrupted communication, inbound numbers ensure clear voice connections and efficient call handling. Advanced routing can seamlessly direct calls to the right locations, departments, or devices. Backed by a 99.99% SLA, dual Network Operations Centres, and 24/7 onshore support, this solution guarantees exceptional reliability to drive business growth and customer satisfaction.
NATAN is your trusted local provider of business voice services.
We’ll help you select the right solution and get seamlessly connected.
Here are our two most popular voice services, with additional options to suit your needs.
SIP trunking solutions for carrying voice traffic via IP
- 2 to 1,000+ sessions
- 99.95% Uptime SLAs
- Multi-Level Redundancy
- Commercial Grade Voice
- Flexible and Easy to Use
13, 1300 and 1800 voice services for your inbound voice calls
- Use Existing Numbers
- 99.99% Uptime SLAs
- Multi-Level Redundancy
- Commercial Grade Voice
- Flexible and Easy to Use
Need More help?
We are here to help you get connected
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We know what you want
Why Choose Us
Australian Owned and Operated
NATAN is 100% Australian owned and operated with our headquarters in Brisbane. Our local and knowledgeable team will advise and guide you towards the best solution.
Experienced Team
Our experienced and knowledgeable team has specialized in telecommunications for over 10 years and will assist you with every aspect of your solution.
Competitive Pricing
We continuously review our pricing to ensure exceptional market value. Our plans and special promotions are designed to maximize savings for our clients.
Local Support
Our local team of experts provides comprehensive 24/7 support year-round. We are fully committed to addressing all your inquiries and offering the best advice possible.
Testimonials
WHat Our CLIENTS SAY ABOUT US
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